The Ellie Bra

Returns & Exchanges

At FITSPO Apparel, we want you to be completely satisfied with your purchase. If you have any concerns about your order, please don't hesitate to reach out to our customer support team for assistance.

We know we provide premium quality, but if by chance you receive a faulty item, simply reach out within 14 days for an exchange or refund (excluding shipping & processing fees).

We are happy to exchange items (UNFORTUNATELY NOT SALE ITEMS) if you have picked the wrong size and/or colour.
Shipping fees are at the buyer's expense.

Returns Information

• Subject to stock availability.
• Sale items cannot be returned or exchanged.
• Items must be returned in original condition – unworn, unwashed, with all tags attached.
• We aim to process all returns within 15 business days of receiving your items.
• You will be contacted via email once your return has been processed.
• Processing times may vary during busy periods.

Please email support@fitspo.com.au prior to initiating a return if you believe the product is damaged, faulty, or not what you ordered.

Customer is liable for shipping fees for the return of items, and an additional flat rate fee of $10 for new items to be shipped out.